// CUSTOMER PORTAL
Check your repair status.
Enter the digits after MPR- and the last four digits of the phone number on your service ticket to view the latest repair status.
Find your ticket
Enter the ticket digits and last four phone digits.
01
Ticket received
Your device and service request are registered.
02
In progress
A technician is working on your request.
03
Ready for pickup
See when your service is completed.
Your actual repair status appears after a successful lookup. Need an update now? Call 865-429-5009.